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1. General Provisions
1.1. By publishing this Policy, GetMoney24 (hereinafter referred to as "the Company") assumes the obligation to make a refund of Payments under this Refund Policy, and the User in turn agrees to comply (not violate) the provisions of this Policy, as well as other documents regulating the use of Internet service of the Company located in the Internet network at the address: www.getmoney24.net/ (hereinafter referred to as the "Service").
1.2. The acceptance of this Policy takes place by reading it and accepting the conditions contained therein, which is confirmed by putting a tick symbol on the appropriate field of the Company's website (www.getmoney24.net).
1.3. Acceptance, that is full and unconditional acceptance of the terms of the Policy, can not be withdrawn after the conduct of the actions described in clause 1.2. Politicians.
1.4. In any case, the acceptance of the Policy implies full agreement with its terms and guarantees that the User and the Company commit all necessary actions to implement the Policy.
1.5. This Policy shall enter into force from the moment of its publication by the Company on the page in the Internet network at the following address: https://www.getmoney24.net/page/privacy-policy and is valid until the User has completely stopped using the Company's Service. It is presumed that the User has no claims to the Company including, but not limited to, the return of payments.
2. Principles of Refunds
2.1. This Policy is based on the following principles:
2.1.1. the principle of repayment of payments only to the User legally applying the Service in its activities and acting in accordance with the applicable law;
2.1.3. the principle of repayment of payments only by the Company's rules;
2.1.4. the principle of the return of only those payments that, in fact and legally, can be returned by the Company without the financial losses of the latter;
2.1.5. the principle of repayment of payments only in cases when the costs of actions for the return and implementation of payment can be compensated by the User.
2.2. The Company returns payments to the User only if:
2.2.1. payment is not made by an authorized person in view of:
18.104.22.168. illegal use of the User's data without his knowledge and consent;
22.214.171.124. hacking of the User Account;
126.96.36.199. other illegal (including but not limited to fraudulent) actions, which led to the fact that the payment was made on behalf of and at the expense of the User without his knowledge and / or consent.
2.2.2. The user has observed the procedure for the return of Payments, set in clause 2.3. Politicians.
2.3. Payment is refunded according to the following Rules (Payment Refund Procedure):
2.3.1. The User is obliged to write an appeal on paper or in electronic form, if possible, in an arbitrary form, in which, nevertheless, he must indicate:
188.8.131.52. exact time of payment;
184.108.40.206. method of payment used when making a payment;
220.127.116.11. User data that was used for payment;
18.104.22.168. amount of payment;
22.214.171.124. purpose of payment;
126.96.36.199. to whom the payment was sent;
188.8.131.52. other data needed to identify the payment.
2.3.2. a request for a return of payment on paper, is certified by the signature of the User. To the application in electronic form, a color, certified notarized scan copy of the passport must be attached in good quality and performance.
2.3.3. At the bottom of the request for a refund, the date of its signing shall be put.
2.3.4. An application for the return of a Payment in hard copy is sent to the address of the Company.
2.3.5. The request for the return of payment is accepted from Users whose data can be verified with the necessary accuracy, ie:
184.108.40.206. to establish a surname, a name, a patronymic (in cases, national features - a surname, a name and-or a second name);
220.127.116.11. passport data: series, number, by whom and when issued;
18.104.22.168. other data, in cases when this is stipulated by law.
2.3.6. applications for the return of payments are accepted within 24 (twenty four) hours from the date of payment. After the expiration of this period, the application for the return of payment is accepted only in cases of the Company's consent and the factual availability of a refund of the payment without financial losses. Wherein:
22.214.171.124. The Company has the right to refuse to the User to consider the request, if it contains incorrect data and / or the specified data is not enough to identify the payment;
126.96.36.199. in the case of a second (and subsequent) review of the payment request, the Company is entitled to extend the application processing period by 15 (fifteen) working days.
2.3.7. refund of payments in the event of an error by the User when processing the data necessary for making a payment is made as follows:
188.8.131.52. If the payment data is incorrectly specified, the User sends an appeal, compiled according to the rules of cl. 2.3.1. to technical support via an automated form on the page at: www.getmoney24.net/contact/;
184.108.40.206. The Company considers the application of the User within 5 (five) business days, and in case of confirmation of payment information, either returns to the User the payment amount, or notifies the need to reissue the payment data;
220.127.116.11. in case the User does not have access to the Account and / or at the time of consideration of the request for the return of payment is not registered in the Service, the User of his choice:
18.104.22.168.1. registered in the Service;
22.214.171.124.2. reissues payment according to the instructions of the Company.
126.96.36.199. after receipt of the request, the Company shall, within 5 (five) business days, send instructions to the User on the return of payment;
188.8.131.52. in other cases, if the payment is incorrect, the User sends the application for consideration to the technical support address via the automatic form on the page at: www.getmoney24.net/contact/;
184.108.40.206. after receiving the request from the User, within 5 (five) business days the Company provides the User with a reasoned response and / or instructions on how to return the payment.
2.3.8. consideration of complaints on the return of payments is made within 30 (thirty) working days;
2.3.9. NOTICE YOU ALSO ABOUT THAT THE COMPANY LEAVES FOR YOURSELF THE RIGHT NOT TO RETURN PAYMENTS, in cases where:
220.127.116.11. this is contrary to the law;
18.104.22.168. there is a decision of the public authorities regarding payment, according to which the return of the latter is not possible;
22.214.171.124. The identity of the User is not verified with the necessary accuracy. At the same time, the Company informs the User about the need to provide relevant data and the subsequent process for considering the request for a refund;
126.96.36.199. the circumstances of the payment, as well as all previous and / or subsequent actions of the User, discredit the Company's business reputation and / or the honor and dignity of its employees and / or the Company's partners.
3. Additional conditions
3.1. All disputes arising in connection with the return of payments shall be made by negotiations of the parties within 30 (thirty) days from the date of the Payment.
3.2. In the event of failure to reach agreement on the issue of the return of payment, all the claims of the parties are referred to the court at the direction of the Company.
3.3. The parties undertake not to disclose confidential information obtained upon acceptance, operation, implementation and after termination of this Policy.