Frequently asked questions

What is e-currency?

E-currency means electronic currency and is a means of exchange with which you can make and receive payments online.

How safe is e-currencies and what can I do with them?

No one can guarantee the safety of e-currencies, they can disapear anytime. Just buy/keep as much as you need only. E-currencies are used online as means of exchange for goods and services over the internet. Before you can use e-currency, the merchant/beneficiary must accept it. E-currencies are mostly used for Forex, Gambling/games, Investments, ad bookings, hosting/Domain names, etc.

I don't have an e-currency account. How can I get one?

There are so many e-currencies. To get an account with any, check our Homepage and click on the logo of the e-currency to get an account. Most of them are free.

How do I go about it if I wish to sell to you?

If you wish to sell or exchange any other e-currency, please place an order or give us a on whatsapp. After transferring to us, you will provide you account, ammount that you transferred and the batch number. We will credit you within minutes.

May I need to verify my account before purchase or exchanger ?

No, GetMoney24 don't need any verification but for some of currencies like webmoney and paypal you need to verified your account If I request you.
Normally don't necessary.

How much do you sell and how can I go about it?

The price flunctuates. Always check the price table on our home page before making payment. If payment was made before a price change, the price as at the time payment was confirmed would apply.

I sent a wrong account, how can you assist?

If you notify us before we complete transfer of funds to the account you provided in error, we can fund your new account. However, if we have already funded the provided account, we will not be liable or be able to assist in anyway. You may contact the person whose account was funded.

How long does it take for my account to be funded?

We try our best to serve our prestigious and numerous customers as prompt as possible. In our office, we do instant funding most time. Through bank, we do same day funding but it might extend to within 24hrs in few occasions.

If I want to convert my e-currency to cash, how do I do that and how long will it take for me to get paid?

We are connected with so many country with so many exchanger. If you want cash contact us personally on whatsapp or chat or support mail. After that describe us what you want and how much you need to cash. We will contact with you as soon as possible. But for these transaction we need 24 hours to 72 hours to complete payment. We are now connected with USA, UK, China, Singapoor, Dubai, Pakistan, India, Maldives, Netepal

Can I pay cash at your office?

Yes, we can't accept any cash amount now. Because we are now providing only online basis support. If you fear about our trust than make some small exchange first than bigger. And also visit our facebook page and  whatsapp to get touch with us.

What If I change my mind and Want a refund?

Yes, anyone can change his/her mind anytime. And also he/she can take refund his payment if reserve available. Refund transaction fees will be deducted from your send amount and also 0.5% to 2% extra will be deducted for our agent fees.

What's your working/support hours?

We work 8:00 am to 2:00 am Monday - Fridays. Our Support phones are available during our working hours. Our Skype and Whatsapp are available anytime 24/7.

Do I get a reward for referring someone?

Yes, our website giving you 10% affiliate commissions. The commission will be provide from our exchange commissions So you can refer your friend and earn extra money.

I made payment some few days ago but forgot to notify you?

We are always looking for paid client but for some of issue missed electricity or hardware/software problem some payment make issues. You can personally contact with us on whatsapp or Skype or Live Chat or Facebook page. We will care with your payment. Don't worry about your payment.

My question is not answered here. What should I do?

Contact us with your question through our contact addresses. Also can chat with us if we are online.